My dad died last year, and when I called the funeral home we’d picked out for him to come and pick up his body, the answering service was AI. It had the fake typing and background noises, and when I said dad’s name the AI read it back to me for confirmation as “Bob common name, Smith common name”. Like WTF? I was pretty much in shock from this and too flummoxed to tell it to fuck off and call a different funeral home. However mad you think this would make you in that situation, trust me it was worse.