by this point most people in america probably don’t remember taxi cabs. they would often be dirty and driven by a disheveled wildman. these drivers answered to no one other than their dispatcher who gave just as little of a fuck.

do you have a problem with the driver? did he smell bad, did he talk too much, did he blast a master P song at full volume for the entire ride despite your objections?

tough shit.

uber was built in response to this. it was not only based on these occasional bad experiences, but to ensure that every working class person was on their best behavior when in the presence of their betters. it was never about a service or bettering anything, other than sparing the better-off from mild inconvenience.