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Recovering Uber driver here.
I drove back in 2017-2018, and at that time Uber was starting to get difficult about reimbursing cleaning fees when some drunk puked in the car, which made fewer drivers want to pick up drunks. I can’t imagine the situation has improved since then.
So wait.
You get charged a cleaning fee if you puke in someones car… but uber wont give the cleaning fee to the driver, you know…the person who has to have their car cleaned?
That’s right! Isn’t that fun?
This and the fact that I started to make almost no money is why I don’t drive for Uber anymore.
I unfortunately drove Uber for a bit back in the late 2010s until I got tired of being sexually harassed. Drivers do get paid the cleaning fee, but the rideshare services were becoming increasingly stringent about their requirements for paying it. The issue was threefold.
People would soil vehicles then dispute the cleaning charges with their credit card, so Uber would be out whatever was paid to the driver. Last I knew, this was a maximum of $225, but capped at $80 if the driver did the cleaning. Good luck finding a professional cleaner that charges less than $225 for cleaning seats smeared with vomit or feces.
Next, drivers would fake vomit or feces and file a report, causing their prior passengers to be charged a cleaning fee.
Ultimately, the ride share services tightened up their methods for both charging and refunding these fees to the detriment of both drivers and riders because they’re soulless, capitalist pig fuckers that only care about profit.