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https://www.consumerfinance.gov/ask-cfpb/what-is-a-convenience-fee-or-pay-to-pay-fee-en-2126/
They can charge fees, as long as there is an alternate way to pay without a fee. Usually it’s by check in the mail.
Which is most likely defined in their terms.
Who cares about laws if no one will enforce them? No consumer protection, no more watch dogs, it’s all but legal now.
MAGA views anything you can get away with as legal.
For insurance your bill is typically for the next month instead of the previous month like utilities. At that point it’s not a debt, so they can refuse whatever payment method they want.
Similar to how stores can refuse bills over $20 or refuse a bucket of pennies.