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Is it normal for carriers to text their customers?
Yes. They text you promotions, when you go somewhere new and different rules are in affect, and you can often get basic support via text as well.
mine texts me once a month or so about promotions or updates on legal stuff in my country
usually that shit pisses me off but it happens so infrequently or is actually good info that I don’t mind it
Did you genuinely look at this image and then assume it was real?
What about my comment led you to that conclusion?
I’m more curious if it’s normal in other places to even have people from the carrier just casually texting customers.
It should be. But instead you would get “thank you for getting back to me” oftentimes.
almost daily in Thai 🇹🇭