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My wife was a huge Samsung fan. When it came time to get a washer I found a ding and dent option at a habitat for humanity ReStore. It likes to get unbalanced but it’s still kicking after 8 years. I didn’t expect it to last this long. But I know for a fact the next time we get one my wife will not care if it’s Samsung or not.
I had a similar unbalanced issue with a Samsung dryer years ago. Weird as hell rubbing noise but as far as I could tell no actual mechanical issue with the drum. Realized that lifting the front end made it stop immediately. Tried adjusting the feet but that didn’t resolve it consistently.
I shoved a 2in high piece of wood under the front lip and the machine has never made the noise again. Still going strong.
I think ours is a spring.