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I’ve never had a problem with the scanners, I use them every week.
Then, just a few days, ago…
I got something I don’t usually, it was supposed to be $24, but it rang up as $48. I was on the wrong hook, as it turned out. Anyway, I didn’t want it for $48, so the lady had to help me. She happened to be standing about five feet from me when it happened, and she saw it happen before I asked her. She was taking care of it on her little device.
Thing is, when I noticed it scanned incorrectly, I accidentally put the coffee I was holding in my other hand in the bag without scanning it and without thinking.
So, as soon as she canceled the sale for the thing, another error pops up, which flustered me again, and I kid you not, I did the same damn thing, I put ANOTHER item in the bag without scanning it and without thinking about it or noticing. Like the fucking idiot I am. While I was apologizing for the first unscanned item ANOTHER error appeared.
She was very kind, dealing with the village idiot.
It’s almost like the store should just have a professional there to do this for customers in the first place.
Management in charge of these decisions wildly underestimated how mindless customers are almost all the time.
I work retail and can feel my IQ drop when I am shopping vs working.