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I have seen it taken a serious hit at call centers.
“Adequately” I still stand by my assertion
Does your understanding of adequately matter to ex call center employees?
And what about the artists who had their jobs absorbed by AI?
As someone who has attempted to communicate with an AI call center, that tech seems pretty far from prime time
Level 1 support was never a satisfactory experience, the employees there never were allowed to say anything beyond some things that fit into a LLM context.